Integrations & Webhooks

Connect AI to the systems your business already uses.

Digital by Default designs, tests and manages the glue layer between AI calls, WhatsApp messages, CRMs, calendars, spreadsheets, email alerts, webhooks and reporting workflows.

Connector catalogue

Common systems we design around.

n8n
HubSpot
WhatsApp Cloud API
Google Sheets
Google Calendar
Microsoft Calendar
Slack
Email
Airtable
Forms
Phone systems
Custom APIs
Workflow patterns

The useful part is what happens before, during and after the AI interaction.

Inbound event

Form submission, call, WhatsApp message, CRM update or calendar trigger starts a workflow.

During-call lookup

AI checks availability, business rules or customer context where safe.

Post-call action

Create task, update CRM, send summary, prepare follow-up or alert a team member.

Daily/weekly report

Summarise captured work, unresolved handovers and workflow health.

Exception alert

Notify DBD or the client when a workflow fails or needs review.

Approval gate

Require human approval before live sends, campaigns, scripts or risky CRM updates.

Need AI connected to your real process?

We will map the integration points and build a safe test path first.

Book an integration call