Automate

WhatsApp for Business Automation

Engage customers on the platform they already use.

With over 2 billion users worldwide, WhatsApp is where your customers already spend their time. Yet most businesses still rely on email and web forms to communicate. WhatsApp Business automation lets you meet customers where they are, with instant responses, rich media, and conversations that feel personal at any scale.

We build end-to-end WhatsApp automation solutions using the official WhatsApp Business API. From automated enquiry handling and order notifications to AI-powered lead qualification and targeted broadcast campaigns, we help you turn WhatsApp into a genuine revenue channel.

Key Capabilities

Full WhatsApp automation, compliant and scalable.

Enquiry Handling

Automatically answer common questions, provide product information, share opening hours, and route complex queries to the right team member.

Order Updates

Send order confirmations, shipping notifications, delivery updates, and payment receipts directly to customers' WhatsApp with rich media.

Lead Qualification

Qualify inbound leads through intelligent WhatsApp conversations. Score, segment, and route hot prospects to your sales team instantly.

Broadcasts

Send targeted promotional messages, product launches, and event invitations to segmented customer lists with opt-in compliance built in.

Who It's For

Perfect for businesses with high customer interaction volumes.

E-Commerce & D2C Brands

Handle pre-sale questions, send order updates, recover abandoned carts, and run promotional campaigns all through WhatsApp.

Hospitality & Travel

Manage booking confirmations, check-in reminders, guest requests, and post-stay feedback on the channel guests prefer.

Healthcare Clinics

Send appointment reminders, handle rescheduling, share pre-appointment instructions, and collect patient feedback securely.

The Impact

WhatsApp outperforms every other customer communication channel.

98%

Message open rates vs 20% for email

60%

Faster customer response times

24/7

Automated support without additional staff

45%

More conversions from WhatsApp vs web forms

How It Works

Live on WhatsApp in as little as two weeks.

01

Discovery

We map your customer communication flows, identify automation opportunities, and set up your WhatsApp Business API account with Meta approval.

02

Build

We design conversation flows, build message templates, integrate with your CRM and order management system, and configure broadcast segments.

03

Launch

Your WhatsApp automation goes live. We monitor delivery rates, response times, and customer satisfaction, optimising flows based on real data.

Ready to get started?

Let's turn WhatsApp into your most effective customer channel.

Get in Touch

Related Services

Enhance your WhatsApp automation with these services.

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Power your WhatsApp conversations with intelligent AI chatbots.

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Voice AI Agents for Retail

Extend your customer engagement to phone calls with AI voice agents.

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Workflow Automation

Connect WhatsApp to your broader business automation workflows.

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